Holistic I.T. Support
for Senior Surfers

Share a cuppa, chat and fix your computer problems,
all in the comfort of your own home

I.T. Surgery

NEW! I.T. Surgery taking place EVERY Wednesday 9:30-12:30
Much Birch Community Hall, HR2 8HT

Why choose Tea & Tech?

I aim to specifically support the more senior IT users within our community.
I am based in Dinedor, Hereford and cover the whole of Herefordshire (and just over the borders). I have 25 years’ experience of working within I.T. including the hands on supporting of all age groups and abilities.

From technophobes to technogeeks, I’ve helped them all.

Holistic I.T. Support

Through my experience I have found that within this demographic, people requiring support often appreciate a completely different approach.

I won’t burden anyone with jargon and will offer only gentle and compassionate support/advice. Considering the user’s whole situation can help make them feel more comfortable with tackling technology and lead to a growing confidence.

Richard Evans Tea and Tech boss

Sometimes, the iPad issue or printing problem might be the initial reason for contact and all that’s really required

is someone to sit patiently with them and share a cuppa. I can do that too; I’m a great listener!

I’d like to reach out too, to the children of elderly parents. I fall into this category and know how sometimes it can be

problematic trying to support a loved one over the phone. “I can’t connect to skype”, “I can’t see the photo you just sent me”,

“I’ve had an email telling me to send money to someone”… I’m sure we’ve all tried to aid with these kinds of requests for help.

But this is where I can help…

What do I offer?

Here’s what I can support you with, in the comfort of your own home (please contact me if you don’t see your specific situation listed here).

An empathetic chat over a cuppa to put the world to rights (whilst sorting out your IT issues)
General tips and advice/training
Fault finding
Software support
New PC Installation / Setup
Virus & Malware Removal
Email Troubleshooting & Setup
Broadband Internet & Router Setup
Wi-Fi Range Issues
Software Installation
Windows Reinstall / Refresh
Slow Computer Clean-up
Printer Installation / Troubleshooting
Backup Advice & Solutions
Solid State Drive (SSD) Upgrades
Data Recovery
Laptop Battery Replacement
PC & Laptop Upgrades & Advice

This list is not exhaustive and I can help generally with many other problems related to technology (think TV’s, gadgets, wearable tech…)

Here’s a typical day in the life of Tea and Tech.

Grab your popcorn and enjoy…

What My Clients Say

Don’t just take my word for it…

    Richard is helpful, knowledgeable and just a 100% decent chap. Highly recommended for business IT problems. He had my new work laptop set up and ready to use, with multiple email accounts etc all configured beautifully.

    Paul Douse Avatar Paul Douse

    Highly recommended, very professional, speedy, kind & helpful on all manner of computer/TV difficulties! πŸ‘πŸ‘πŸ‘

    Soe Sen Avatar Soe Sen

    We run a small business in Hereford and Richard has definitely become our preferred IT specialist for the company. He’s totally unfazed with any IT problem we throw at him and provides a solution promptly. Definitely value for money! Thank you Richard.

    Jacq O's Avatar Jacq O's

    Brilliant service from Richard at Tea & Tech, my iMac is now working great and also sorted out a Facebook issue. Would totally recommend and now have a β€œgo to” person if I have any more tech problems ( which I will undoubtedly have!) Thanks again Richard

    Sarah Hardman Avatar Sarah Hardman

    I can highly recommend Richard. He has sorted out our phones and replaced a laptop keyboard quickly, efficiently and is great value for money for the 'tech nervous'! all without blinding you with science. πŸ™‚πŸ“±πŸ’»

    Roland Close Avatar Roland Close

    Can't thank Tea and Tech enough for sorting out my mums ongoing Tech issues. Laptop is now working like a dream, mum no longer wants to throw it out the window and is happily a confident Tech user. Thanks Tea and Tech! 🌟 🌟 🌟 🌟 🌟

    Hazel Stephenson Avatar Hazel Stephenson

    I will forever be grateful and it will never be forgotten for your awesome work Dr OKHUE, for bringing peace back into my life after 19weeks of pains and heart attack because of my marriage. God will bless you for me Dr OKHUE, for everything am grateful because you are the right man after all I have been through, Keep it up I really appreciate your work for restoring my family back to me. He is a little god on earth, inbox him if you want help to get your lover back too contact Dr OKHUE, here his WhatsApp number( +2349039039412 )‬ or email address drokhuespellhome@gmail.com Facebook page https://www.facebook.com/profile.php?id=100088285761197

    Umar Musa Avatar Umar Musa

    Rich visited today to sort out some problems with my PC. I’m reasonably comfortable with using the PC but the hour with Rich was very useful and informative. He also opened up my PC and found some hardware problems that another company offering computer repair has missed. I’d recommend this guy. His rates are reasonable and he knows his stuff.

    Paddy Dyson Avatar Paddy Dyson

    You will get a skilled, friendly and professional service from the Tea and Tech team.

    Temi Odurinde Avatar Temi Odurinde

    Highly recommended Rich and his help with all things computer. He is the most fantastic teacher, so kind and patient with a totally over excited student (me) learning photoshop with him … always unflustered even with our dogs barking and geese honking ! A very kind and totally trustworthy guy ⭐️⭐️⭐️⭐️⭐️

    Rew Wood Avatar Rew Wood

    Very good interpersonal skills. Richard is practical and resourceful in problem solving and is understanding when you are going crazy about your IT stuff. Authentic, human centred, IT support.

    Oz Lem Avatar Oz Lem

    Really grateful for the help given. It cleared up a number of mysteries about my laptop. Will turn to Tea and Tech again if I get into a pickle with technology.

    Gaynor Kavanagh Avatar Gaynor Kavanagh

Stay in Touch

If you’d like to book in with me, or have any questions, here’s the place to do it.